How Do I?


 

Where is the Palm Beach Police Department located?

Our address is 345 S. County Road, Palm Beach, FL 33480.  We are located between Royal Palm Way and Worth Avenue across the street from the Palm Beach Town Hall. 

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What phone number should I use to contact the Palm Beach Police Department?

In any non-emergency situation, dial (561) 838-5454.  This number is available 24 hrs. a day, seven days a week.  Use this number to report suspicious activity or to request any police service.   In any emergency call 9-1-1.  Describe your emergency (police, fire or medical) and stay on the line.  Be assured that while you are on the line with the operator  – emergency personnel have already been dispatched to assist you.

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How do I obtain a copy of police report?

A police report may be obtained from the Records Unit,  located in the lobby of police headquarters, 345 South County Road, Palm Beach, FL 33480. This service is provided Mon - Fri. from 9:00 a.m. until 4:00 p.m. Please have your case number available.

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What information do I need to register my residential or business alarm?

The Town of Palm Beach requires all alarms to be registered. This can be done at Town Hall, 360 S. County Road, Palm Beach on Mon - Fri. from 9:00 a.m. - 5:00 p.m. The following information is needed: the name, address and phone number of your alarm company, names and phone numbers of emergency contacts (persons we can contact when you are not at home and who can respond with a key to your residence if needed). Businesses may also register for the Direct Connect program.  This program  saves valuable time by immediately dispatching police when an alarm is activated at your business.

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How can I obtain a parking permit?

Certain streets and/or blocks have been designated by the Town of Palm Beach for parking by resident permit only . If the street on which you live has been so designated, you can obtain a permit at the Finance Department in Town Hall, 360 S. County Road, Palm Beach. You must show proof of residency and a vehicle registration. Temporary parking permits are also available for guests. For more information, please call the Finance Department at (561) 838-5400 or click here for application . 

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How can I obtain a Town of Palm Beach Voluntary Identification Card?

The Town of Palm Beach Voluntary Identification Card Program was instituted in response to a demand from the community for help in verifying the identity of prospective employees. The Voluntary I.D. Card Program is provided as a service to residents and the business community. Applications can be obtained from the police department's Crime Scene/Evidence Unit located in the lobby of police headquarters. For more information, you can phone 838-5466. When applying for a voluntary I.D. card, bring the completed application form signed by your employer and your driver's license. The hours are Mon - Fri. 10:00 a.m. - 2:00 p.m.   Click here to learn more and to download a Voluntary I.D. card application.

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I need fingerprints taken for employment, travel, other reasons. 

The Palm Beach Police Department's Crime Scene/Evidence Unit is also responsible for all fingerprinting. Please bring the required fingerprint card, unsigned, along with a valid driver's license, passport or birth certificate. The Crime Scene/Evidence Unit is located in the lobby of police headquarters.  This service is available for Town of Palm Beach residents only.

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 Will the police department watch my house when I am away on vacation?

The Palm Beach Police Department offers a "closed house" service. Before leaving town, whether for a short vacation or for the entire season, call the department's non-emergency number (838-5454) to register for this free service or click HERE to complete the form online. When you call, the telecommunicator will take down pertinent information which will be provided to the officers who patrol your street. Officers will check your house periodically throughout the day and night to insure that it is secure in your absence. When you return to town, call 838-5454 to cancel the service. There's no need to re-register each time you leave town. Simply call the Palm Beach Police Department to let us know you wish to activate the service.

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Do you offer security surveys?

Yes. Call the Crime Prevention office at (561) 838-5467 to request a free security survey. A specially trained and certified Crime Prevention Practitioner will conduct the survey and provide you with a written report. This survey is available for private residences, condominiums, offices and retail businesses.

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I need a police officer to provide private service at my home or business.

Private citizens or organizations sometimes have the need for police service beyond that which can be provided by the regular assignment of police officers. The Palm Beach Police Department provides for private police services with all associated costs to be paid by the private party. To request this service, please call (561) 838-5467 during normal business hours. Requests must be received five days in advance of the requested date of service.

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How can I apply for a position with the department?

First, visit our Recruitment and Careers Section on this website which will provide information on law enforcement job opportunities and requirements. For information about other career opportunities with the Palm Beach Police Department visit the Town of Palm Beach website www.townofpalmbeach.com.   For more information, please call us at (561) 838-5467 or online at info@palmbeachpolice.com

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Who can I talk to about a parking ticket I received in Palm Beach.

If you have a question about a parking ticket you received in the Town of Palm Beach, please call (561) 838-5465 for assistance.

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Where can I pay a parking ticket I received in Palm Beach.

Parking tickets can be paid online with Mastercard or Visa by visiting www.townofpalmbeach.com, under the "Doing Business" or Click Here.  You can also pay with check or money order by mailing the citation along with your remittance to:

Town of Palm Beach
Finance Department
PO Box 2029
Palm Beach, FL  33480

If you prefer, to make payment if person Town Hall is located at  360 S. County Road, Palm Beach.

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I am dissatisfied about my recent contact with a Palm Beach Police Officer, what can I do?

The Palm Beach Police Department will investigate any complaint made by a citizen. Complaints may be received in person, via written correspondence, telephone calls, or anonymously.   Please call (561) 838-5454 and ask to speak with the Patrol Commander on duty.

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I would like information about your Citizen Police Academy  - Teen Police Academy or Palm Beach Crime Watch, Inc.

Please call (561) 838-5467 and speak with a member of our Community Relations Unit.  Click here for information about the Citizen Police Academy.    For Teen Police Academy Click here.   For more information about Palm Beach Crime Watch, Inc. Click Here. 

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  How do I find the Town Code of Ordinances?

All of the Town Ordinances can be found at www.municode.com.  Please click Here to view. 

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what to do when stopped by a police officer?

KNOW YOUR RIGHTS AND RESPONSIBILITIES

There are many different reasons why you might be stopped by a police officer. Whatever the reason, the officer needs your cooperation.

  • The police may want to warn you about a potentially dangerous situation.
  • You may have committed a traffic violation.
  • Your vehicle may match the description of one used in a criminal act.
  • The officer might think you are in trouble and need help.
  • You may have witnessed a crime.


If you are stopped by the police while driving, you may feel confused, anxious or even angry. These are natural feelings, but remember, traffic stops can also be stressful and dangerous for the police officer. Each year, a number of law enforcement officers are killed or seriously injured while making the "routine" traffic stop. Police officers are especially vulnerable during the hours of darkness.

Remember: Be courteous and cooperative in any stop by the police. If you are courteous and cooperative, they will respond in kind.

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WHAT TO DO WHEN STOPPED BY A POLICE OFFICER WHILE DRIVING

You, as a law-abiding citizen, can do the following to help lessen the uneasiness of the experience:

  • When you see the blue overhead lights and/or hear the siren, remain calm, slow down and pull over in a safe location off the roadway.
  • Do not exit your vehicle unless asked to do so. This is for safety reasons.
  • Keep your hands on the steering wheel so the officer can see them.
  • Inform the officer of any weapons in your vehicle and their location. Do not reach or point to the location.
  • Avoid any sudden movements, especially toward the floorboard, rear seat or passenger side of the vehicle.
  • Comply with the officer’s request to see your driver's license, proof of insurance and vehicle registration. Florida law requires you to carry these with you.
  • If your documents are out of reach, tell the officer where they are before you reach for them.
  • If there are passengers in your vehicle, encourage them to remain quiet and cooperate with instructions. You, as the operator, are solely responsible for your vehicle and its occupants.
  • Avoid becoming argumentative. Arguing will not change the officer's mind. If you contest the violation, you will have an opportunity to address the matter in court.
  • Answer all questions truthfully.
  • The officer may issue you a ticket. If you feel the reason is vague or unclear, politely ask the officer for details.
  • If asked to sign a citation, do so. It is not an admission of guilt. Refusal could result in an arrest.
  • You have the right to politely deny a request by a police officer to search your car; however, if probable cause is present, the officer has the right to search your vehicle without your consent.
  • Understand that each situation is unique and the police officer must alter his or her response to fit the circumstance. Generally, however, a police officer
    • Will provide his/her name upon request.
    • Will inform a person of the reason for being stopped.
    • Will only arrest a person for a crime committed in the officer's presence, or when the officer has probable cause to believe the person has already committed the crime.


REMINDER: Florida Statute 316.126 requires that all drivers yield the right of way to emergency vehicles. Drivers are to immediately pull over parallel to the nearest edge, stop and remain in a stopped position until the emergency vehicle has passed.

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   HOW DO I OBTAIN A NO TRESPASSING SIGN FOR MY CONSTRUCTION SITE?

No Trespassing signs are available to contractors preforming work in the Town of Palm Beach at NO CHARGE. Please call (561) 838-5467 or click here more information.  

 

 

 

 

 

 

 

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QUESTIONS/COMPLIMENTS/COMPLAINTS
If you have a question about procedures or a complaint about your treatment, contact the Palm Beach Police Department at(561) 838-5454 and ask to speak with a supervisor.

HOW DO I?

Telephone Number